Data Usage Policy

1. Purpose of Data Use

We use the data we collect only for clear and legitimate business purposes, including:

• Responding to Quote requests, product inquiries, and customer support questions.
• Preparing commercial offers, specifications, and export documentation.
• Managing orders, shipments, traceability records, and compliance reporting.
• Improving our website, products, and customer experience.

2. Data Minimisation

We collect only the data we need for these purposes. Optional fields in our forms are clearly marked, and we do not ask for sensitive personal data.

3. Storage and Security

Data is stored with reputable service providers using industry-standard security measures, including encrypted connections (HTTPS) and access controls. Only authorised Agrinta staff who need the data to perform their roles can access it.

4. Traceability and Compliance Data

As an exporter operating under standards such as GLOBALG.A.P. and Sedex, we maintain traceability and audit records relating to growers, batches, and shipments. These records are used for food safety, quality assurance, and regulatory compliance, and may be shared with certification bodies or authorities when required.

5. No Sale of Data

We do not sell, rent, or trade personal data to third parties for marketing purposes.

6. Communications

We use your contact details to reply to your inquiry and to communicate about orders and services you have requested. If we send any other business updates, you can ask us to stop at any time.

7. Retention and Deletion

We retain data only as long as needed for the purposes above or as required by law. When data is no longer needed, it is securely deleted or anonymised. You may request deletion of your personal data by contacting us.

8. Related Policies

This policy should be read together with our Privacy Policy, Cookie Policy, and Terms and Conditions.